Chefs, Head Cooks, and Food Preparation and Serving Supervisors - What They Do

Chefs, head cooks, and food preparation and serving supervisors oversee the daily food service operation of a restaurant or other food service establishment. Chefs and head cooks are usually responsible for directing cooks in the kitchen, dealing with food-related concerns, and providing leadership. They are also the most skilled cooks in the kitchen and use their creativity and knowledge of food to develop and prepare recipes.

Food preparation and serving supervisors oversee the kitchen and non-kitchen staff in a restaurant or food service facility. They may also oversee food preparation workers in fast food, cafeteria, or casual dining restaurants, where the menu is fairly standard from day to day, or in more formal restaurants, where a chef provides specific guidelines and exacting standards on how to prepare each item.

All of these workers—chefs, head cooks, and food preparation and serving supervisors—hire, train, and supervise staff, prepare cost estimates for food and supplies, set work schedules, order supplies, and ensure that the food service establishment runs efficiently and profitably. Additionally, these workers ensure that sanitation and safety standards are observed and comply with local regulations. Fresh food must be stored and cooked properly, work surfaces and dishes clean and sanitary, and staff and customers safe from illness or injury to avoid being closed by the health department or law enforcement.

While all chefs have a role in preparing the food, developing recipes, determining serving sizes, planning menus, ordering food supplies, and overseeing kitchen operations to ensure uniform quality and presentation of meals, different types of chefs may have unique roles to perform or specialize in certain aspects of the job. Executive chefs, head cooks, and chefs de cuisine, are primarily responsible for coordinating the work of the cooks and directing the preparation of meals. Executive chefs are in charge of all food service operations and also may supervise several kitchens of a hotel, restaurant or corporate dining operation. A sous chef, or sub chef, is the second-in-command and runs the kitchen in the absence of the chef. Many chefs earn fame both for themselves and for their kitchens because of the quality and distinctive nature of the food they serve.

As a greater variety of establishments prepare and serve food, chefs and head cooks and first-line supervisors of food preparation and serving workers can be found in a greater variety of places. Grocery and specialty food stores employ these workers to develop recipes and prepare meals for customers to carry out. They increasingly work in residential care facilities, such as nursing homes, and in schools and hospitals. Some chefs and head cooks work for individuals rather than for restaurants, cafeterias, or food manufacturers. Personal chefs and private household cooks plan and prepare meals in private homes according to the client's tastes or dietary needs. They order groceries and supplies, clean the kitchen, and wash dishes and utensils. They also may serve meals. Personal chefs usually prepare a week's worth of meals in the client's home for the client to heat and serve according to directions. They may be self-employed or work as part of a team of personal chefs and employed by a company that provides this service. Private household cooks typically work full time for one client, such as corporate executives, university presidents, or diplomats, who regularly entertain as a part of their official duties.

While the work of chefs and head cooks is concentrated in the kitchen or in providing overall guidance, food preparation and serving supervisors oversee specific areas of operation in food service establishments or the kitchen and counter areas of quick service restaurants. In fast food and casual dining restaurants, they may share many of the same functions with food service managers. They are responsible for dealing with customer complaints, balancing the books at the end of the day, scheduling workers, and ordering supplies. They also supervise and train kitchen and food preparation staff and ensure that these workers know how to gather food supplies, operate equipment, and assemble orders.

Work Environment

Restaurants and other food service facilities where these workers are employed are required to be clean and sanitary. Although the seating areas of eating places are often attractive, kitchens can be crowded and hot and filled with potential dangers, such as hot ovens and slippery floors. Job hazards for those working in kitchens include slips and falls, cuts, and burns, but these injuries are seldom serious. Chefs, head cooks, and supervisors are under constant pressure to get meals prepared quickly, while ensuring quality is maintained and safety and sanitation guidelines are observed. Because the pace can be hectic during peak dining times, workers must be able to communicate clearly so that food orders and service are done correctly.

Work hours in restaurants may include early mornings, late evenings, holidays, and weekends. Schedules for those working in offices, factories and school cafeterias may be more regular. In fine-dining restaurants, work schedules tend to be longer because of the time required to prepare ingredients in advance. Many executive chefs regularly work 12-hour days because they oversee the delivery of foodstuffs early in the day, plan the menu, and prepare those menu items that require the most skill. Depending upon the days of operation, some chefs or other supervisors may take less busy days off to offset the longer hours on other days.

Education & Training Required

While most chefs, head cooks, and food preparation and serving supervisors have some postsecondary training, many experienced workers with less education can still be promoted. Formal training may take place at a community college, technical school, culinary arts school, or a 2-year or 4-year college with a degree in hospitality. A growing number of chefs participate in training programs sponsored by independent cooking schools, professional culinary institutes, 2-year or 4-year colleges with a hospitality or culinary arts department, or in the armed forces. Some large hotels and restaurants also operate their own training and job-placement programs for chefs and head cooks. Executive chefs, head cooks, and sous chefs who work in fine-dining restaurants require many years of training and experience.

For students in culinary training programs, most of their time is spent in kitchens learning to prepare meals by practicing cooking skills. They learn knife techniques and proper use and care of kitchen equipment. Training programs also include courses in nutrition, menu planning, portion control, purchasing and inventory methods, proper food storage procedures, and use of leftover food to minimize waste. Students also learn sanitation and public health rules for handling food. Training in food service management, computer accounting and inventory software, and banquet service are featured in some training programs. Most formal training programs also require students to get experience in a commercial kitchen through an internship, apprenticeship, or out-placement program.

Although formal training is an important way to enter the profession, many chefs are trained on the job, receiving real work experience and training from chef-mentors in the restaurants where they work. Others enter the profession through formal apprenticeship programs sponsored by professional culinary institutes, industry associations, and trade unions in coordination with the U.S. Department of Labor. The American Culinary Federation accredits more than 200 formal academic training programs and sponsors apprenticeship programs around the country. Typical apprenticeships last 2 years and combine classroom training and work experience. Accreditation is an indication that a culinary program meets recognized standards regarding course content, facilities, and quality of instruction.

Other Skills Required (Other qualifications)

Chefs, head cooks, and food preparation and serving supervisors must demonstrate strong leadership and communication skills and have the ability to motivate others. Chefs and head cooks also must have an intense desire to cook, be creative, and have a keen sense of taste and smell. Personal cleanliness is essential because most States require health certificates indicating that workers are free from communicable diseases. Knowledge of a foreign language can be an asset because it may improve communication with other restaurant staff, vendors, and the restaurant's clientele.

Chefs, Head Cooks, and Food Preparation and Serving Supervisors - What They Do - Page 2

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