1. In general, you need a high school diploma and may need to complete additional training related to your area of work.
2. To be a health records technician, you need a two- to three-year college or other program in health records management and certification from the Canadian Health Record Association which allows you to work in all provinces/territories.
3. To be a receptionist, you may need to be bilingual or multilingual to perform your duties.
4. Most recent entrants have a community college diploma, and almost 3 in 10 have an undergraduate unversity degree