Bank clerks perform some or all of the following duties:
A. Calculate insurance premiums, pension benefits and annuity payments
B. Compile and maintain claims data, rates and insurance data and records
C. Answer enquiries and provide information on insurance products, policies and services.
Other financial clerks in this unit group perform some or all of the following duties:
A. Compile and maintain rental, sale and other real estate listings
B. Compile and maintain stock, bond and other securities listings
C. Sort, verify and process real estate, securities and other financial transactions
D. Answer enquiries and reply to correspondence.
E. Compile records of deposits, withdrawals, loan and mortgage payments, cheques and purchase, sale and exchange of securities
F. Process loan and mortgage applications, loan and mortgage payments, retirement savings plan applications, term deposits, drafts and money orders
G. Verify and balance automatic teller machine transactions and ledger entries, calculate service charges and interest payments and notify customers regarding account discrepancies and captured bank cards
H. Answer enquiries and provide information on banking products, policies and services
I. May sell drafts, money orders, travellers' cheques and foreign currency, rent safety deposit boxes and open and close savings, chequing and other accounts.
Insurance clerks perform some or all of the following duties:
A. Process enrolments, cancellations, claims transactions, policy changes and premium payments
B. Review insurance applications and verify insurance coverage, premiums paid and other insurance information
1. In general, you need a high school diploma and may need a business college diploma.
2. You usually receive on-the-job training and short-term training courses specific to the financial establishment.
3. With experience, you may move up the ranks to become a supervisor.
4. Most recent entrants have an undergraduate universty degree, and almost 2 in 5 have a community college diploma.
1. Math
2. Computer Basics - Word and Excel
3. English
4. Business
The average hourly wages for Banking, Insurance and Other Financial Clerks is $15.72/HR, which is close to the average for occupations in the business, finance and administration sector and are close to the average for all intermediate occupations. These wages grew at a below-average rate from 2002 to 2004.
3% of Banking, Insurance and Other Financial Clerks are unemployed. This rate is below the average for intermediate occupations.
The job outlook for Banking, Insurance and Other Financial Clerks is considered Average because:
1. Employment grew at an above-average rate.
2. Hourly wages ($15.72) are close to the average ($18.07), and the rate of wage growth is below average.
3. The unemployment rate (3%) is close to the 2004 average (7%).
Your job outlook will continue to be Average because:
1. The employment growth rate will likely be average because job gains from more financial transactions should be partially balanced by job losses related to improvements in technology that allow employers to do more with fewer workers.
2. Although the retirement rate will likely be average, the number of retiring workers should contribute to job openings.
3. The number of job seekers will likely match the number of job openings.
The highest concentrations (per 10,000 people) of Banking, Insurance and Other Financial Clerks are found in Ontario and Quebec while the lowest concentrations are in Nova Scotia and Newfoundland.
The unionization rate (14%) is below the average (32%) for all occupations.
1. Communication skills
2. Customer service
3. Computer literacy