Travel counsellors advise clients on travel options, make reservations, prepare tickets, and receive payments.
A. Airline pursers and flight attendants ensure the safety/comfort of passengers, serve food/beverages, and provide information.
B. Ship pursers attend to the safety/comfort of passengers, supervise ship attendants, and conduct some business activities.
C. Airline reservation and sales agents issue tickets, provide fare quotations, attend boarding gates, make reservations, trace missing baggage, and arrange cargo.
D. Airline station agents complete and relay pre-flight data to operational control and down-line stations and perform ticket, baggage, and cargo agent duties.
E. Airline load planners plan the positioning of cargo on aircraft to distribute/balance the cargo.
F. Ticket agents and cargo customer service representatives quote fares/rates, issue tickets, make reservations, process cargo shipments, and check baggage for bus, train, and marine passengers.