General office clerks key in, edit, proofread, and finalize reports/correspondence. They attend to phone, electronic, and counter questions; open/sort mail, by hand or by computer; and perform other routine office duties.
A. Word processors use word-processing programs to format/type documents. They also proofread documents and perform other duties such as photocopying/filing.
B. Records clerks process, code, classify, store, and retrieve documents using computerized or manual information retrieval systems.
C. Health records technicians classify, code, cross-reference, and store health records/related data in hospitals, clinics, and other health care institutions.
D. Receptionists greet people, schedule appointments, provide information, and perform related clerical duties.